United Utilities Business is a dedicated retail business to serve business customers’ specific needs. United Utilities and Severn Trent Water have joined forces to form a new, enhanced water retail company specifically for our business customers - the new company is called Water Plus.
Together, we look after customer billing and pricing. We advise on water efficiency and cost saving as well as offering a range of water and wastewater services including leak detection & repair and AMR.
Being part of United Utilities Plc, the UK’s largest FTSE 100 listed water company, means we have the scale and expertise to ensure your business saves money and maximises water efficiencies.
We benefit from the experience of United Utilities, which supplies water and wastewater services to over 7 million residential customers and over 200,000 businesses in the northwest of England. We also have a dedicated Scottish team with offices based in Central Scotland, supplying over 3,000 businesses.
From April 2017, the English water market will be fully open to competition so all businesses, irrespective of water volume usage, can choose their water and wastewater supplier. Competition already exists in Scotland, having had an open market since 2008. See our competition page
for more information about the opening of the water market and what you can do to prepare for it.
As we move toward deregulation, we are already looking at ways we can improve further. This is why we have collaborated with Severn Trent Water to launch a new Joint Venture named Water Plus
, which brings together the best of both companies and enables us to provide the value and enhanced service that business customers expect.