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Help & Support

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Your bill
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Water & wastewater
Efficiency and saving money
Efficiency & saving money
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Switching & joining

Water Supply Issues

No water

Keeping you supplied with water 24/7 is our priority, so if you have no water check here for what to do.

Low water pressure

If your water pressure has dropped, check here for advice and information on what to do.

Spotted a leak?

If you’ve spotted a leak on or to your property, you’ll find advice and information on what to do here.

Marks and staining around water fittings

Occasionally we get questions about staining and slime – biofilm’s the technical term.
This is usually nothing to do with the water we supply but you can find advice and information here.

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Haweswater House, Lingley Mere Business Park,
Lingley Green Avenue, Great Sankey, 
Warrington, WA5 3LP
Registered in England and Wales       Company number: 65559020       © United Utilities Group PLC 2016